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Warranty/Returns

Warranty:

Speedo Conversion Solutions provides a 5-year limited manufacturer's warranty against defects. If a Product contained a Manufacturing Defect. Speedo Conversion Solutions, at its sole discretion, will repair, replace, or provide a Warranty Credit for the Product. The amount of the Warranty Credit shall be equal to the purchase price of the Product paid, but in no event shall the amount exceed Speedo Conversion Solutions’s manufacturer suggested retail price (“MSRP”). Speedo Conversion Solutions reserves the right to inspect any Product subject to a warranty claim to determine, at its sole discretion, whether the claimed defect is a Manufacturing Defect or otherwise. All Warranty Credits may be used toward the purchase of any Speedo Conversion Solutions Product available on the Speedo Conversion Solutions online store. Note that Speedo Conversion Solutions reserves the ability to change the models, colorways, and styles of its Products and cannot guarantee the availability of an exact replacement for any Product. SPEEDO CONVERSION SOLUTIONS DOES NOT ASSUME ANY LIABILITY FOR ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES UNDER THIS LIMITED WARRANTY.

All warranty claims must be processed through the Speedo Conversion Solutions website/email. Your warranty is at the sole discretion of Speedo Conversion Solutions, and failure to follow the required procedures may cause your warranty to become void. Please visit our email us to submit a claim.

Customers outside of the United States and Canada should note that NOT all warranty policies stated herein are consistent globally.

Important Warranty Information:

We are not responsible for items lost in transit. For this reason, we highly recommend getting a tracking number or delivery confirmation when shipping your package.

A claim must be submitted for each product that is being sent in for warranty, please contact us at info@speedoconversionsolutions for special instructions (proof of purchase may be required.)

Your warranty is at the sole discretion of Speedo Conversion Solutions, and failure to follow the required procedures may void your warranty. Please allow 2-4 business days for your warranty to be processed from the time we receive your product.

 

Returns:

Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately, we can’t offer a refund.

Non-returnable items:

Custom Products

To complete your return, contact us at info@speedoconversionsolutions.com for a Return Merchandise Authorization (RMA) Number.

Please do not send your purchase back without contacting for an RMA Number.

There are certain situations where only partial refunds are given. Such as:

Any item not in its original condition, is damaged or is missing parts for reasons not due to our error, any item that is returned more than 60 days after delivery.

Refunds:

Once your return is received, inspected, and approved we will process your refund and a credit will be applied to your original method of payment.

Late or missing refunds:

If you haven’t received a refund yet, first check your bank account.

Then contact your credit card company, it may take some time before your refund is posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@speedoconversionsolutions.com

Exchanges:

We only replace items if they are defective or damaged in shipping.  If you need to exchange it for the same item, send us an email at info@speedoconversionsolutions.com

Shipping:

To return your product, you should mail your product to PO BOX 160535 Clearfield Utah US 84016

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. As we wish to be able to track and make sure that we are getting the item back, and it doesn't get lost somewhere in the shipping process.